Punjab National Bank (PNB) has made banking services available through WhatsApp to both its customers and non-customers.

In order to activate banking facility on WhatsApp, customers need to first save the official PNB's WhatsApp number 919264092640 and initiate a conversation (on WhatsApp) by sending a hi/hello to this number, the bank said in a statement

“To activate the banking facility on WhatsApp, customers need to first save the official PNB’s WhatsApp number +919264092640 in their phone book and initiate a conversation (on WhatsApp) by sending a “Hi” to this number. Before starting a conversation, customer must ensure to check “green tick” along with Punjab National Bank’s profile name on WhatsApp to ensure that this is a genuine Punjab National Bank’s WhatsApp Banking Account.”

Before starting a conversation, customers must ensure to check 'green tick' along with PNB's profile name on WhatsApp to ensure that this is a genuine WhatsApp banking account.

PNB will currently offer non-financial services such as balance inquiry, last five transactions, stop cheque, request cheque book to its account holders through the WhatsApp banking service.

Other informative services that would be provided to both account and non-account holders include online account opening, enquire bank deposit/loan products, digital products, NRI services, locate branch/ATM, opt-in, opt-out options, it said.

The WhatsApp banking service will be available 24x7, including holidays, on both android and iOS-based mobile phones.